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We have made so many people look and feel amazing after their makeover photoshoot experience that they’ve written to us. Here are just some of the thank you messages. If you’d like to tell us about your experience, please contact us.

“My mum always said she would love me to get some nice portraits of myself done for her to hang up around the house, but the thought of getting plain, standard photographs taken just never appealed to me. Then I heard about new<id. It was exactly what I was after. With her birthday coming up it was the perfect gift idea. The photos were great and I had a great day in the process.”
Maggie Deegbe

“Thank you so much for such a fantastic day. We have received the pictures and they are absolutely amazing. Who would have thought I could look that good. Thank you for making Emmas 21st so special and a memory we will treasure forever.”
Rachel and Emma

“Thank you for a fabulous day on Saturday – I left feeling a million dollars and had a fantastic night out”

“Thank you for making my 13th birthday extra special for me. Me and my mum had a great time and we were really upset when our hair went back to normal and we had to take our make-up off. I had a brilliant time and I hope I can come back in a couple of years.”
Sue, Natasha and Sandy

“Many thanks for all the time you spent on me. You have all done wonders for me. To all the staff and everyone who looked after me through my make over and hair, I can’t thank you enough. You have made me look very nice and the photos when they come will look very nice on my wall. Thank you very much and I will treasure them for the rest of my life.”
Edwina Davison

“I was really impressed by the photos, the hair and make-up was really good and the viewer on the day stood out.”
Becky Stone

“Rupert gave me lots of tips. I went out and bought a lot of make-up he recommended. It cost a fortune but it was worth it. Everyone was really, really nice, especially Shariff and Rupert.”
Sue Green

“After recently getting married, I though it would be nice to get some professional photos of myself done in a wedding dress before I packed it away for good. The creative team at new<id were wonderful and made me feel like it was my special day all over again. We got some really great shots that I wasn’t able to get on the day of the wedding and I was really happy with the end results. I would definitely recommend new
Nicole Potter

“I want to say a huge thanks to Will and everyone for such a brilliant day. I love the photos and was really impressed by everything. I can’t wait for them to arrive!! Thanks. Hope to meet you all again soon.”
Elise Yoill

“The end result speaks for itself. I absolutely love the photos! The staff at new<id made me feel so comfortable from the time I stepped in the door to the time I walked out with my great new look. The make-up artists, hairstylists and photographers are geniuses!”
Avril Boustouller

“I have received my photos and they are fantastic, my husband wants to put them up on the wall. I travelled at 4 am to get here and I was ill, but it was worth it. Everyone was so nice and the hair and make up was good.”
Isobel Mulgrew

“I received the day at new
Maureen Caurser

“I took my photos into work and everyone asked about new
Lynn Ovel

“I haven’t done anything like this before so was a bit unsure. I had a great time and David the photographer was brilliant. I showed my friends and they agree. My photos have arrived already and they are so good.”
Kate Beard

“Simon the hairdresser was lovely and Rupert who did my make-up is gorgeous. I have recommended my friends and they have bought vouchers.”
Susan Craig

“Being a dancer and model the photographs in my portfolio are very important to my work. They can be the difference between getting a job or not. When it was time to update my photos, new<id seemed like the perfect solution for me, everything I needed under the one roof for a great price. I wasn’t too sure what type of looks I was after, but the staff there understood the industry I was in and came up with some great ideas. The day was a great success and the photos are just what I needed. The agents love them.”
Nathan Waring

“Shariff made it so easy for us, he was so lovely. We really enjoyed it as we don’t really like our photos being taken.”
Jackie Klinkovics

“I wanted to send a warm thank you to all the staff who extended such a friendly welcome to me and my family on our day at new<id. A very special thank you goes to Agatha the photographer who was tremendously patient with my 7 month old daughter Taj’ai and my 5 year old nephew Rosh’an. Agatha remained professional and friendly throughout our session. I would also like to thank Michelle, Natalie, Nim, Lauren, Sharon, Malik and the two nice young ladies upstairs whose names I can’t remember-sorry! The pictures came out lovely, we are very pleased with them. We would like to be invited back anytime you have the promotion running again.”
Suzanne Griffith

“I have been meaning to write and say thank you for a fantastic time during my recent special makeover/photo shoot. I had a wonderful time being fussed over and pampered with the manicure, hair and make-up and then the excellent photo shoot. Wow. And then the brilliant photos!”
Lynne Lancaster

“I hope you might remember me – the thirty something woman who had just written a book about Peru. I came up the other Sunday to be photographed by Chris Craske, and was so delighted with the results I ended up completely blowing my budget!”
Roz Allibone

“The photos were absolutely wonderful considering I’m over 70. Raphael is a lovely man and my hair has still kept its shape.”
Rebecca Kelsey

“I said ‘wow’ when I saw my sons photos, especially as he was a bit apprehensive. All the photos were gorgeous and they had a fantastic time.”
Beryl Whitehorn

“I’ve recently had my photographs taken and am very pleased with the results. Friends have asked me about the day and are interested in coming along themselves.”
Karen Cunnington

“I felt it was only appropriate that I write this letter to you on behalf of myself and my wife to thank you most sincerely for the excellent way in which you cared for us whilst we were with you. Your kindness and consideration was such a delight that we really felt sorry when it was time to leave! All of the staff at the studio were quite clearly very happy in their work, and nothing seemed too much trouble for them if we asked for anything. May we therefore congratulate all of you on your kindness and your skill of presentation.”
Ralph Wickham

“I didn’t know I could look so good”
Lorraine Willis

“I have just had my CD pictures printed following my day at new<id and wanted to thank the team for a wonderful day. From the time I was contacted to confirm my day I found everything to be so easy. I was greeted by Sharon who advised me to go for a glamorous look. Natalie, Charlie and Michelle did my nails, make-up and hair. They were so easy to talk to and experts at their jobs. I was feeling nervous when I met Dave, my photographer, but he put me at ease, and I found myself rolling on the floor having my photo taken! When I saw the photos on the computer I wanted to buy them all, but it was very helpful having someone to give a professional opinion to decide which ones to have. I was pleased to be able to buy a CD and have the others printed myself. I would recommend new
Joyce Hill

“Brilliant, fantastic, best day we’ve ever had. Everyone was super.”
Louisa Bainbridge

“I would like to thank you for letting my friends take my place for my shoot when I was ill. The girls were really pleased with their experience and loved the photographs. They have asked me to look out for more promotions so they can come back to new
Denise Strong

“The staff were brilliant, especially the hairdresser and photographer. Angela’s make-up was also very good”
Neta Radley

“A lot of people have seen the photos and asked for your details. The photographer was very nice; we had a brilliant time with him. I bet he thought I was mad!”
Mary Penycate

“I felt like a star for the day, I haven’t stopped raving about you guys.”
Jenny Kirk

“I am writing to thank you all for the excellent day I had on my birthday. I received my photos this morning and they are fantastic! I will be visiting again to pick out another photo I would like and hopefully be able to start my modelling career, as it would be my dream come true. You were all so kind and my make-up was amazing.”
Cara Goodwin

“My daughter (Lorraine) and myself had a complete makeover and photoshoot on the 14th February 2004 at your salon. I would like say what a fantastic time we both had and what wonderful and helpful staff you employ. The day was a complete delight to both of us and I will certainly recommend this to friends of mine. Thank you once again.”
Beryl Dawson

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“We thought all the staff were very professional and attentive and added to the experience. The pictures were great too. We will be telling all of our friends.”

Sarah Hall